Your job as guest relations manager
When you’re on holiday with ROBINSON, it’s “time for emotions.” This is exactly where your job as guest relations manager starts. You make sure that our guests are doing well and are getting many positive feelings and impressions on their holiday. You’re their contact person for wishes as well as complaints. Even if it might be challenging sometimes, you never lose your smile. As the perfect host, you always have your eyes everywhere and attentively take care of the well-being of all guests. With your strict quality control, you can often recognize potential problems even before they occur, which means you can resolve them in time. Your positive and professional work method lets you prevent complaints so that our guests have everything they need.