Your job as an Arrival and Departure ROBIN: First impression counts
You are simply worth a mint to your colleagues at reception: while the receptionists are quietly checking-in the new hotel guests and busy taking care of them, you are making sure that waiting in line won’t become a nerve-racking problem. You’re an authentic hostess and you love to take care of our guests as if they were visiting you in your own home: from offering welcome cocktails to handing our refreshing towelettes – because of you, new guests will be able to quickly switch into vacation mode. As you’re doing this, you’re chatting away with the guests, sharing information about the club and its programs, making sure that they will have a perfect start to their holiday. When guests are ready to leave, you will give them a heart-warming farewell, leaving everyone wanting to see each other again.