"Welcome – it’s so nice to have you here!" As the first point of contact for our guests, you play a key role in creating a positive and memorable first impression from the moment they arrive at our club resort. Your warm, friendly and professional approach helps set the stage for an exceptional holiday experience. With your positive attitude and enthusiasm, you not only make our guests feel welcome but also contribute to a motivating and supportive team environment.
Your job as an arrival and departure ROBIN (m/f/d): First impressions count
You are an invaluable support to your colleagues at the reception desk. While the receptionists are checking-in the new hotel guests and busy taking care of them, you are making sure that waiting in line won’t become a nerve-racking problem. You’re an authentic host/ess and you love to take care of our guests. From offering welcome cocktails to handing our refreshing towelettes – because of you, new guests will be able to quickly switch into vacation mode. As you’re doing this, you’re chatting away with the guests, sharing information about the club and its programmes, making sure that they will have a perfect start to their holiday. When guests are ready to leave, you will give them a heart-warming farewell, leaving everyone wanting to see each other again.
As a ROBIN, you’re involved throughout the club
The reception and lobby areas are definitely your territories – however, our guests will also see you again and again in various other locations at the club. Whether it’s in the morning at the restaurant where you will be making them freshly mixed fruit juices, or in the evening standing on stage. You and your colleagues are a dedicated team that support each other in any department no matter what. Your day-to-day life at the club will never be boring and that’s exactly what makes the job so special.
For your new job as an arrival and departure ROBIN (m/f/d) you should have the following:
- Completed training in hospitality, hotel management or a related service field
- A genuine passion for hospitality and creating exceptional guest experiences
- Strong commitment, reliability and excellent communication skills
- Enthusiasm for working with people and delivering outstanding customer service
We want you as an arrival and departure ROBIN (m/f/d) and have a lot to offer!
Is your dream to work in the hotel business? Then we have the absolute dream job for you! As an Arrival and Departure ROBIN, you will be significantly responsible for ensuring that our guests’ holiday will turn into something extraordinary. But not only will our guests be able to enjoy that vacation feeling, you too will be able to live and work in the wonderful surroundings at our clubs. In your free time, you will be able to use all of our club’s facilities and will be spoilt for choice, whether you would rather be playing tennis, relaxing at the beach, having a hard workout at the health club or taking part in a surfing lesson.
In brief, this is what you can expect as arrival and departure ROBIN (m/f/d) at ROBINSON:
- A great team spirit
- Experiencing new und fun challenges everyday
- Secure employment in a foreign country
- Free accommodation and full board
- Good opportunities for further development
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