Coordinate us – as a front office manager at ROBINSON

First impressions always count – for your ROBINSON guests as well. In your job as a front office manager, you’re in charge of the reception at the club resort and also an organizational talent, motivator and quality manager. With your team,

you make sure at the reception that our guests are completely taken care of from arrival to departure. As the front office manager, you not only hold the strings in the background, you’re also the radiant face out front.

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Do the ROBIN check!
How ROBIN are you?

Hand on heart - Are you a Robin?

You won't become a ROBIN, you are a ROBIN! ROBINS are extraordinary people. In addition to completed training in a specialist area, they have a number of characteristics that set them apart. Take the ROBIN check now: test yourself and find out whether you're a good fit for us!

Just go for it, there is no right or wrong.

Listen to your self, your inner gut feeling. You can only answer each of the 10 questions once and will receive brief feedback. At the end you will receive our assessment of whether we are a good fit for each other.

 

QUESTION 1

Do you have unusual hobbies that you want to utilize and develop further (e.g. sports, art, theater, or similar)?

Robinson

Great. Our hearts jump with joy to hear that. ROBINS with hobbies — whether conventional or unusual — are a true enrichment for our guests and us.

Robinson

Pity. A hobby wouldn’t have hurt, but it’s never too late to take an interest in something new.

QUESTION 2

Do you have an idea what to expect at one of our clubs?

Robinson

Very good. So you already know that life at our clubs is something special. It’s important to know and like what our clubs are like to work in one.

Robinson

No problem. But if you want to work for us, you should start to do some research now, because life at our clubs is not for everyone. Browse our homepage or check out our job blog.

QUESTION 3

Do you notice when a guest is unhappy?

Robinson

Perfect! It’s incredibly important for our ROBINS to listen and keep an open mind. If you possess this skill, you are a huge step closer to being a ROBIN!

Robinson

What a pity. In our clubs, it’s all about the guests! We ROBINS want them to be happy and able to relax.

QUESTION 4

We are on a first name basis with our guests and enjoy spending time with them. What do you do when you meet a guest, e.g. at the breakfast table?

Robinson

Good answer! Of course it’s fine if you say or do something else as long as you are open, friendly and communicative. But this seems to be second nature for you anyway.

Robinson

Of course you can enjoy your coffee! Our guests and we ROBINS are a family. We eat at the same table, chat, and spend time together during various club activities. You should be open to that — all the time and even when things are busy.

QUESTION 5

Are you okay with spending time with our guests in the evening, chatting with them at the bar, or taking the stage to provide evening entertainment?

Robinson

That’s a great attitude! Here at ROBINSON, even the cook will frequently take the stage after work to let out his inner entertainer. You can live out your creativity, too, and delight our guests with your talents in the evenings.

Robinson

To be quite honest — this answer shows us that you might not be a good fit for us. You must understand that there are no “nine-to-five” jobs at a ROBINSON Club.

QUESTION 6

Are you willing to share a room with another ROBIN for a whole season if necessary?

Robinson

We’re happy to hear that you’re so down-to-earth. You are usually housed in a double room (of course you don’t have to pay for it!) If available, we will even accommodate you in a single room.

Robinson

Unfortunately, it’s not that easy. Our ROBINS are usually housed in double rooms. We can only accommodate you in a single room if availability permits.

QUESTION 7

Are you good at coping when things get hectic or a lot of flexibility is required?

Robinson

Perfect! That’s a good and rare trait to have. We appreciate it.

Robinson

Don’t worry, we know how it is.

QUESTION 8

Six-day weeks are the norm here at ROBINSON. Are you okay with that long-term?

Robinson

A commendable attitude. You are actually going to work six days a week here at ROBINSON. In return, you enjoy the same tasty meals our guests do. You will work in facilities awarded with at least four stars. You will live and work in the most amazing locations in the world!

Robinson

You should really make up your mind about that. At ROBINSON, we’re looking for dedicated and hard-working people.

QUESTION 9

Your area is quiet, but things are crazy in another one. Do you support the other team even when you’re not in charge?

Robinson

Fantastic. That’s the spirit! We need people who look beyond their own nose. Readiness to help our guests and the other ROBINS is a trait that definitely makes you a ROBIN.

Robinson

Let’s be honest here: you should rethink your attitude. Here at ROBINSON, teamwork is a top priority. Supporting not just your own team but other teams too comes naturally to a true ROBIN!

QUESTION 10

A ROBIN usually works in a foreign country. Many of your colleagues will have a different cultural background and speak a different language. Are you looking forward to that experience?

Robinson

You got that right!. That’s exactly the attitude we are looking for in a ROBIN!

Robinson

You must be sure about this — otherwise, you won’t feel completely at home with us.

After taking the test, you probably already have a better idea of whether you are a good fit for ROBINSON. Here’s our assessment:

Robinson