Robinson Club GmbH
Karl-Wiechert-Allee 23
30625 Hanover, Germany
Email internet.service@~@robinson.com
Commercial register
Hanover Local Court
HRB 54346, VAT ID No.: DE 114 206 354
Our data protection officer is available to answer any questions you may have regarding data protection:
The data protection officer
Data Protection Officer
Karl-Wiechert-Allee 23
30625 Hanover, Germany
Email Datenschutz@~@tui.com
Processing of personal data
Processing of log files
When you visit our website, we process the following log files from you:
- a cookie ID,
- the operating system you use,
- the web browser you use,
- your screen resolution settings,
- the date and time of your visit.
This data is processed in accordance with Article 6(1)(f) GDPR on the basis of our legitimate interest in being able to display the website to you properly. The data is only processed for as long as you access our website.
Improving the functioning of our websites and mobile apps
Cookies allow us to evaluate and improve the functioning of our websites and mobile apps so that we can personalise your experience and enable you to use many of the additional features. For example, cookies help us track which jobs you are interested in as you go through the various stages of the application process; you help us store your preferences, such as recent searches, page visits and job notifications.
Purpose and legal basis of data processing
Your personal data will only be collected and processed for the specific purpose of filling positions at ROBINSON Club GmbH, Hanover, or the ROBINSON Clubs. By submitting your data, you allow us to contact you now or in the future regarding employment opportunity. If you have given your consent, we will also forward your application to other TUI Group companies. We use your data exclusively to carry out application procedures and to inform you about ROBINSON as an
employer or about suitable positions at ROBINSON. Your details will not be used to send you communications about other activities of our company. We treat the information you provide as strictly confidential and will not pass it on to third parties without your consent. If your is no longer required, it will be deleted in accordance with data protection regulations within the statutory time limits.
This includes in particular:
- Checking your suitability for the advertised position,
- Contacting you as part of the application process,
- Organising and conducting interviews and assessments,
- Documentation and verification of legal requirements,
- Inclusion in a talent pool, if applicable (only with your consent).
Legal basis:
- Art. 6(1) (b) GDPR (pre-contractual measures),
- Art. 6(1) (c) GDPR (legal obligations),
- Art. 6(1) (f) GDPR (legitimate interest),
- Art. 6(1) (a) GDPR (consent),
- Art. 9(2) GDPR (special categories, e.g. health data).
Processing of special categories of personal data (Art. 9 GDPR)
As part of the application process, it may be necessary to process special categories of personal data in accordance with Art. 9 GDPR, for example health data to determine fitness for work or to take into account special requirements in the workplace. This data will only be processed if required by law, to exercise rights under labour law or with your express consent. Your data will be treated confidentially and only passed on to authorised persons. Processing will only take place to the extent that it is necessary and lawful for the purpose of the application process or to fulfil legal obligations.
As part of the application process for positions at our local clubs and at our corporate headquarters, it may be necessary to process special categories of personal data in accordance with Art. 9 GDPR. This includes, in particular, health data that is necessary, for example, to determine fitness for work, to comply with legal requirements (e.g. occupational health and safety, hygiene regulations) or to take into account special requirements in the workplace.
This data is processed exclusively if required by law, to exercise rights under labour law or with your express consent. Your data will be treated as strictly confidential and will only be passed on to authorised persons, such as the human resources department, the company doctor or the relevant authorities. Processing will only take place to the extent that it is necessary and lawful for the purpose of the application process, subsequent employment or to comply with legal obligations.
Storage period and deletion of data
Your personal data will be deleted as soon as it is no longer required for the purposes stated. However, we may still need to store your data until the expiry of the retention obligations and periods imposed by the legislator or supervisory authorities, which may arise from the Commercial Code, the Tax Code and the Money Laundering Act and usually amount to 6 to 10 years. In addition, we may retain your data until the expiry of the statutory limitation periods (i.e. usually 3 years; in individual cases but also up to 30 years) insofar as this is necessary for the assertion, exercise or defence of legal claims. After that, the relevant data will be routinely deleted. If data is required after this period for analytical, historical or other legitimate business purposes, we will take appropriate measures to anonymise this data.
If your application is successful, we will only retain your personal data for as long as is necessary for legitimate business reasons and/or to comply with legal requirements. This includes criminal record declarations, fitness for work, records of all anti-fraud checks and references.
If your application is unsuccessful at any stage of the recruitment process, the personal data you have provided and the information generated during the recruitment process (e.g. application data, CV, interview notes and questionnaire results) may be retained for up to a maximum of two years after the termination of your application, unless you have agreed to a longer retention period for future job opportunities. The maximum retention period may vary from country to country, depending on local business reasons and legal requirements. We may ask for your consent to retain your application data in our talent database for a maximum period of two years so that we can contact you when we have new job opportunities that may be of interest to you.
After this period, we will securely delete your personal data. If data is needed for analytical, historical or other legitimate business purposes after this period, we will take appropriate measures to anonymise this data.
Deletion of candidate profile
Your candidate profile will be automatically deleted, taking into account the statutory retention period, if you have not logged into your profile for more than 180 days. Automatic deletion will not take effect if you log into your profile within 180 days, are in an active application process, or if a local statutory retention period in the country where you are applying to us requires it.
In addition, you can update or delete your data and/or candidate profile in the system yourself at any time. You can adjust the visibility settings of your profile at any time. This will be taken into account in the application process.
You can also delete your profile at any time or request us to do so by sending an email to Datenschutz@tui.com. Regardless of this, you can also exercise your right to deletion in accordance with the rights described below: Your rights in relation to your personal data.
Cookies, personal privacy settings and third-party providers
Cookies are small data files that allow a website to collect and store a range of data on your desktop computer, laptop or mobile device. Cookies help us to provide important features and functionalities on our websites and mobile apps.
The legal basis for setting and reading cookies and using similar technologies, or for storing information on the end user's terminal equipment and accessing this information, is generally based on your consent (in accordance with Art. 4 No. 11 GDPR) and the national legal basis for the use of cookies in accordance with § 25 (1) TDDDG in conjunction with Art. 6 (1) lit. a) GDPR. If cookies are absolutely necessary for us to provide a function that you have expressly requested ("necessary cookies"), this is done in accordance with Section 25 (2) No. 2 TDDDG.
Further processing in accordance with data protection law is carried out in accordance with Art. 6 (1) GDPR. Insofar as cookies are used for the data processing described in this data protection notice, the principles described in the cookie notice apply. There you can also see which cookies are used.
Online application
The data in your online application is transmitted in encrypted form using the latest technology
and stored and processed in a database.
only have access to this data if they are involved in the applicant selection process.
Categories of data processed
- Master data: name, address, contact details, date of birth,
- Application documents: CV, certificates, qualifications, cover letter,
References,
- Communication data: email, telephone, correspondence,
- Results data: interview notes, assessment results,
- Special categories, if applicable: Health data,
- Technical data: IP address, usage data for online application systems.
Recipients of the data
Your data will be treated confidentially. Only persons involved in the application process will have access to it. It may be passed on to:
- IT service providers and providers of application management systems,
- Group companies,
- Public authorities, if required by law,
- Assessment service providers.
Data transfer to third countries
Data will only be transferred to countries outside the EU/EEA if this is necessary and the legal requirements are met (e.g. EU standard contractual clauses). Your personal data will only be transferred to countries outside the European Union (EU) or the European Economic Area (EEA) if this is necessary for the application process or required by law. In such cases, we ensure that appropriate safeguards are in place in accordance with Art. 44 ff. GDPR prior to the transfer in order to guarantee an adequate level of data protection. These include, in particular, the conclusion of EU standard contractual clauses with the recipients or the transfer to countries for which an adequacy decision has been issued by the European Commission. Further information on the protective measures taken and the recipient countries is available on request from our data protection officer.
Technical and organisational measures in accordance with Art. 32 GDPR
To protect your personal data, we use appropriate technical and organisational measures (TOMs) that comply with the requirements of the General Data Protection Regulation. These measures ensure a level of protection appropriate to the risk and are regularly reviewed and adjusted.
To protect your personal data during the application process, we use comprehensive technical and organisational measures (TOMs) in accordance with Art. 32 GDPR. These include, among other things:
- Encryption of data transmission and storage (e.g. SSL/TLS, encrypted databases)
- Access restrictions and role-based authorisations for employees
- Regular backup and monitoring of IT systems
- Use of firewalls and virus protection programmes
- Logging and control of access to personal data
- Secure deletion procedures after expiry of storage periods
In addition, all employees who work with applicant data receive regular training on data protection and data security. The training covers, in particular, the requirements of the GDPR, the secure handling of personal data, the identification and avoidance of data protection risks, and the reporting procedures for data protection incidents. This ensures that your data is treated confidentially and securely at all times.
Your rights
If you wish to update or correct the data in your application, please contact us at any time, for example by email atjobs@~@robinson.com .
Under the GDPR, you have the following rights:
- Right of access (Art. 15 GDPR)
- Rectification (Art. 16 GDPR),
- Deletion (Art. 17 GDPR),
- Restriction of processing (Art. 18 GDPR),
- Data portability (Art. 20 GDPR),
- Objection (Art. 21 GDPR),
- Withdrawal of consent,
- Right to lodge a complaint with a supervisory authority.
Right to object
If the processing is based on an overriding legitimate interest, you have the right to object to the processing of your data for the future. An objection is permissible if the processing is either in the public interest or based on a legitimate interest of Robinson Club GmbH or a third party.
Right to lodge a complaint
You also have the right to complain to a supervisory authority (e.g. the State Commissioner for Data Protection of Lower Saxony) about our processing of your data. The supervisory authority responsible for Robinson Club GmbH is:
State Commissioner for Data Protection and Freedom of Information Lower Saxony
Prinzenstraße 5, 30159 Hanover
Telephone: +49 0511 120-4500
Email: poststelle@lfd.niedersachsen.de
Obligation to provide data
The provision of your data is necessary for the application process. Without this data, your application cannot be processed.
Automated decision-making
No automated decision-making or profiling takes place as part of the application process.
External links
We link to third-party websites on our site if we consider them useful and helpful. You have full control over this process by actively selecting the links included. When you leave our website, we do not process any further personal data. The data protection information of the website operator of the page you visit applies. We have no influence on the design of the information and processing at the link destination.
Use of AI-supported systems in the application process
AI systems may be used to support our application process. We use modern, AI-supported systems to make the processing and evaluation of applications more efficient and objective. Your personal data is processed by these systems exclusively for the purposes stated in this privacy policy and in strict compliance with the applicable data protection laws, in particular the GDPR.
All automated analyses and evaluations are regularly reviewed for fairness and transparency. Decisions regarding your application are not made exclusively by automated means, but are always reviewed by qualified employees. Your rights under the GDPR, in particular your rights to information, objection and human review, remain fully preserved.
Use of chatbots in the application process
As part of our applicant portal, we use AI-supported chatbots to assist applicants with questions about the application process and to make communication more efficient. Your personal data is processed by the chatbot exclusively for the purposes stated in this privacy policy and in strict compliance with applicable data protection laws, in particular the GDPR. All dialogues and interactions are treated confidentially and are not used for automated decision-making that alone determines your application.
Decisions of significant importance to your application will always be reviewed by qualified employees. Your rights under the GDPR, in particular your rights to information, objection and human review, remain fully preserved.
Changes to this privacy policy
This privacy policy is updated regularly. The current version can be found on our careers page.
If you have any questions about data protection, you can contact our data protection department at any time using the contact information above.
As of December 2025