Head of reception: Your job as front office manager
You hold all the strings in your hand. In your job as front office manager, you make sure that all activities in the front and back office run smoothly. You ensure that the contingent capacity utilization is optimal and take care of direct bookings. You’re always the first contact person and a real role model for your team – which also applies when you support other departments, such as during a welcome cocktail in the evening in front of the restaurant or on the theater stage.
Spain, Austria, or would you prefer the Maldives?
Working in vacation destinations. As a front office manager at ROBINSON you can stay longer than any guest. Our club resorts are located in beautiful areas and directly on the ocean or close to the ski lifts. In your job as a front office manager, you cooperate not only with your colleagues at the club and the headquarters in Hanover but also with travel agencies and representatives. At the same time, you’re a cordial conversation partner for our guests.
We want you as a front office manager and have a lot to offer!
Could your job as front office manager be a springboard for your career? That’s quite possible! If you have high ambitions in the hospitality industry, you’re certainly in the best place at ROBINSON. Once you have some job experience as a front office manager, you can apply for our internal management trainee program. Here you can acquaint yourself with additional areas of our club resort, such as F&B, entertainment and administration, which is the ideal preparation for your job as a deputy club director. Or would you like more specialized work? We can also offer you regular education and instruction in this area too.
In brief, this is what you can expect as a front office manager at ROBINSON:
- work where others only take holidays
- free accommodations in a single room and meals at the guest restaurant
- use of all amenities at the club resort – from yoga to the studio, tennis to beach volleyball
- personal and professional development opportunities