In your role as a guest relations employee (m/f/d), you’ll be the go-to person for our guests whenever they have requests or complaints. Even in difficult situations, you’ll keep a cool head and, with your positive attitude and professional solutions, ensure that our guests have everything they need and that their expectations are, ideally, even exceeded. You know better than anyone how to convey your warmth and cheerful nature to our guests, so that even the grumpiest of guests can smile again.
Support us as an employee in guest relations (m/f/d)
Your mission: happy and satisfied guests! With your competent approach and positive manner, you know how to put a smile back on guests' faces. Be an open-minded and friendly contact person for our guests and ensure that they can continue to enjoy their holiday to the full and leave our club with a smile on their face. As a professional Guest Relation employee, you know what our guests want and solve problems before they arise.
We want you as an employee in guest relations (m/f/d) and have a lot to offer!
It is very important to us that not only our guests feel comfortable in the club, but also our employees. There is a unique atmosphere in our clubs, which is created, among other things, by the informal "you" among each other and the warm, helpful manner of our ROBINS. At ROBINSON, you will work in fantastic holiday regions and first-class club facilities. No matter which club you end up working at, you can expect an exciting time with lots of new experiences and great adventures!
In brief, this is what you can expect as an employee in guest relations (m/f/d) at ROBINSON:
- Work in stunning holiday destinations
- Free accommodations and full board
- Use of all amenities at the club resort – e.g. gym, tennis courts or sauna
- Personal and professional development opportunities
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